About Brandmerch
Brandmerch lets teams design, organize, and order branded merch while keeping brand standards consistent across every product and supplier.
Logo Kits store your brand assets and production guidelines (colors, placements, files) so every run is produced consistently.
Collections are collaborative spaces for campaigns or projects. Save products and designs, set privacy to Private or Shared, and present or reorder quickly.
Ordering & Shipping
Pricing combines product cost and decoration. Taxes are calculated at checkout via TaxJar. Shipping is currently free for domestic orders while we finalize carrier integrations.
In‑hands dates consider each product’s ship‑from location, production lead time, and transit. At checkout we show a realistic window based on your address.
Yes. Add and verify UPS/FedEx/USPS/DHL under Team Settings → Shipper Setup. Rush/drop‑ship options unlock automatically when verified.
Artwork & Files
Vector formats are preferred (SVG, EPS, AI, PDF). High‑resolution PNGs can work for prints without vector requirements. The uploader guides you and checks for issues.
Yes. We preserve Pantone/brand color intent and provide automatic matching where supported. Add swatches to your Logo Kit for best results.
Team & Access
Yes. Invite members from the header menu or Team Settings. You can auto‑admit by domain and manage default roles/permissions.
Design pages track status. Approvers can request changes or approve for production. Collections and orders show who last updated each step.
Still need help?
Our team can help with artwork, products, or orders.